Frequently asked questions about senior housing facilities

Questions about the process

Q: How long is the wait for senior housing?

A: It varies based on the building but it is anywhere from 2-3 years.

Q: How do I apply?

A: Each building has an application and can be found under the tab 'Residents' or you can go to the 'contact us' page and provide a mailing address and we will mail an application.  (If you are unsure of which building is the best suited for you, you can call CHC at 610-933-4383 to discuss in more detail.)  Once an application is submitted, you will be on the waiting list.  When your name is one of the top five on the waiting list, CHC will contact you to discuss the process. 

Q: What is the process?

A: CHC will perform a home visit, run a criminal and credit report and verify all assets and income.  Assets and income information helps CHC determine if you income qualify.  If you are accepted, CHC will assign a unit when one becomes available.

Q: Are there handicap accessible units?

A: Yes, we have designed units to accommodate persons needing features of a handicap accessible unit.  We also have units that have audio and visual emergency devices to alert someone of an emergency in the building.

Q: How old do I have to be to live here?

A: You must be 62 years of age unless you are in need of the features of a handicap accessible unit.

Q: Is this subsidized housing?

A: Yes, the senior buildings are supported by HUD.

Q: Is the rent dependent upon my income?

A: Yes, you will pay 30% of your adjusted annual income.

Q: Is there an annual income limit?

A: Yes, the income limit is $30,600 for an individual and $35,000 per couple (these limits are set for the calendar year 2018 and subject to change in 2019).

Q: Am I eligible if I own a home?

A: Maybe, your home is an asset.  Assets are imputed at the HUD designated rate.

Move In Questions

Q: How many bedrooms do your apartments have?

A:All buildings have one bedroom units. St. Peter's Place also has efficiency units.

Q:Is there a required security deposit?

A:Yes, the amount is equal to your first month's rent.

Q: Do I have to pay the security deposit in full upon move in?

A: Yes, however, if there are special circumstances, we will take it into consideration.

Q: Are pets allowed?

A: Yes, one domestic pet that weighs 40 lbs or less.

Q: Is there a pet fee?

A: Yes, there is a ONE time refundable security deposit of $300.00.

Q: What is included in my rent?

A: Electricity, water, sewer, heat/air conditioning and trash are all included in your rent.

Q: What expenses will I be responsible for?

A: you will be responsible for your telephone, cable and internet.

Q: Can I choose my unit?

A: No, your unit will be assigned based on availability.

Q: Are there elevators on the premises?

A: Yes, each building has two elevators for residents.

Frequently asked questions about special needs housing

Q: How do I apply?

A: You can print out the application and fax it to 610-917-993 or mail to 201 High St Suite 401, Phoenixville PA 19460. However, the quickest option is to call Nicole Perez at 610-917-3486.

Q: Can I apply if I am not a Chester County resident?

A: Yes. Potential residents are not limited to Chester County.

Q: How old do you have to be to live there?

A: All residents must be 18 years old or older.

Q: How long is the waitlist?

A: The waitlist could be anywhere from having an opening right away to a few months.

Q: How much does it cost to live there?

A: Rent is 30% of your income or no less than $50.00 per month. All utilities are included in the cost of rent.

Q: Do I need to have an income to live there?

A: Residents do not need an income to qualify for housing, however, each resident is responsible for a minimum of $50.00 a month.

Q:If I do not need income to move in, how do I pay my rent?

A: Our agency has partnered with local agencies to help pay no more than 4 months of rent for those who qualify and without income. This helps bridge the gap to acquiring income.

Q: Is there a security deposit?

A: Yes. The amount of the security deposit depends on which program you are applying for. The largest security deposit is $300.00. Each deposit can be paid in installments.

Q: What does the unit look like?

A: Each unit is a small private room with a private bathroom. They come fully furnished with a bed, side table, wardrobe, and chair. Each resident is responsible for providing their own bed sheets.

Q: How long can I stay?

A: There is no set time frame for the length of stay. The goal of the program is to support each resident in obtaining and maintaining permanent housing. This journey looks different for each person.

Q: If I already have a traveling voucher from the Housing Authority, will you accept it?

A: If you already have a voucher we would be unable to accept it because each unit comes with its own funding already.

We often get questions about US Department of Housing and Urban Development (HUD) so we have provided some links to required HUD forms for senior living facilities

Residents rights and responsibilities

Fact Sheet (How Your Rent is Determined)

Applying for Housing Assistance (Fraud Sheet)

EIV and You

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