Do you have questions? Here are the frequently asked questions that we receive.
Frequently asked questions about our senior housing facilities
Q: How do I apply?
A: Each building has an application and can be found under the tab 'Residents' or you can go to the 'contact us' page and provide a mailing address and we will mail an application. (If you are unsure of which building is the best, call CHC at 610-933-4383 to discuss in more detail.) Once an application is submitted, your will be put on the waiting list. When your name is one of the top five, CHC will contact you to discuss the process.
Q: What is the process?
A: CHC will perform a home visit, run a criminal and credit report and verify all assets and income. Assets and income information helps CHC determine if you income qualify. If you are accepted, CHC will assign a unit when one becomes available.
Q: Are there handicap accessible units?
A: Yes, we have designed units to accommodate persons needing features of a handicap accessible unit. We also have units that have audio and visual emergency devices to alert someone of an emergency in the building.
Q: Is this subsidized housing?
A: Yes, the senior buildings are supported by HUD.
Q: How is the rent determined?
A: This is federally subsidize housing which means the rent is based on your income. Rent is 30% of the residents adjusted annual income.
Q:Is there a required security deposit?
A:Yes, the amount is equal to the first month's rent.
Q: Do I have to pay the security deposit in full upon move in?
A: Yes, however, it there are special circumstances, we will take it into consideration.
Q: Is there an annual income limit?
A: Yes, the income limit is $30,600 for an individual and $35,000 per couple (these limits are set for the calendar year 2018 and subject to change in 2019).
Q: What if I own a home?
A: Homes are considered an asset. Assets are imputed at the HUD designated rate.
Q: What if I own a car?
A: Each building has free onsite parking.
Q: What if something breaks in the unit?
A: CHC has dedicated staff to help with daily upkeep. There is a maintenance request form that must be filled out and then CHC staff will work with you to fix whatever is broken.
Q: What if it snows, do I need to move my car?
A: CHC will request a spare key to the vehicle. After the snow storm, CHC staff will shovel out the parking spaces, clear off your vehicle and use the spare key to move the vehicle to a shoveled parking spot.
Q: Are pets allowed?
A: Yes, one domestic pet that weighs 40 lbs or less.
Q: Is there a pet fee?
A: Yes, there is a ONE time refundable security deposit of $300.00.
Q: What is included in the rent?
A: Electricity, water, sewer, heat/air conditioning and trash are all included in the rent.
Q: What expenses will I be responsible for?
A: You will be responsible for your telephone, cable and internet.
Q: Can I choose a specific unit?
A: No, the unit will be assigned based on availability.
Q: Are there elevators on the premises?
A: Yes, each building has two elevators for residents.